Returns & Exchanges
Due to the intimate nature of our products, Flirt Adult Store only accepts returns on unopened, factory-sealed items or products with documented manufacturing defects within 30 days of purchase. We prioritize customer health and safety by ensuring all returned goods meet strict hygiene standards before processing refunds.
Verify Eligibility
Ensure your item is in its original, unopened packaging with all seals intact, as we cannot accept returns on used or opened intimate products.
Contact Support
Email our customer care team with your order number and photos of the item to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Pack the item securely in a plain, discreet box and clearly write the provided RMA number on the outside of the package.
Ship and Track
Send the package back to our distribution center using a tracked shipping method; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing